Privacy

Our Privacy Commitment

At Raymond James (USA) Ltd. (Raymond James), we are committed to protecting your personal information and maintaining high standards of confidentiality through the implementation of appropriate administrative, technical, and operational safeguards and security measures in accordance with data protection laws. We strive to be open and transparent with you as to our personal information practices.

To ensure we meet our commitment to you, Raymond James has an established Privacy Office led by the Chief Privacy Officer who is responsible for overseeing our privacy practices and our efforts to comply with applicable privacy law and manage and mitigate privacy risk. Accountability for privacy protection extends across all of Raymond James as each of our employees is responsible for respecting and protecting the personal information to which the employee has access.

Privacy Framework

We have a comprehensive Privacy Framework for the secure and respectful treatment of personal information under the custody and control of Raymond James. Our Privacy Framework includes policies and procedures setting out our privacy obligations and how we deal with your personal information in compliance with applicable laws, as well as programs for monitoring privacy regulatory changes, communication, awareness and training, and monitoring, testing and reporting to senior management, the Board, and regulators.

The key policies in our Privacy Framework are described below.

Raymond James Privacy Policy

Our Privacy Policy is a key component of our Privacy Framework. It confirms our commitment that we will collect, use, and share your personal information responsibly and safely and only for the purposes and in the manner set out in this Policy. The purpose of this Policy is to help you understand what personal information we collect, how we use, share and protect it, and how long we retain it. We will also explain how you can find out what personal information we hold about you and how you can manage your information in a way that best suits you, including your rights of access, correction, and deletion.

We encourage you to read this Privacy Policy so that you have a good understanding of our personal information practices.

Raymond James Privacy Notices

RJLUs has developed a Privacy Notice for all of its clients, which summarizes how RJLU collects, uses, shares and protects clients’ personal information. Click here to view the RJLU Privacy Notice.

RJLU has also developed a Privacy Notice specifically for individuals who interact or have a relationship with RJLU and who reside in the State of California. The RJLU California Privacy Notice supplements, and is to be read in conjunction with, the information contained in the Privacy Notice of RJLU for all of its clients. We have adopted this Notice to comply with the California Consumer Privacy Act, 2018. Click here to view the RJLU California Privacy Notice.

Raymond James Internet Privacy Policy

Raymond James is committed to respecting and protecting the privacy of visitors who visit our website. Our Internet Privacy Policy will help you better understand how we collect, use, share and protect your personal information when you visit our website and your options to limit the collection of information. Click here to view the RJLU Internet Privacy Statement.