Client Concerns

Raymond James (USA) Ltd. (RJLU or Firm) is a Canadian based U.S. broker-dealer and registered investment advisory firm that offers specialized advice for the cross-border investment needs of Americans residing in Canada and Canadians residing in the U.S.

RJLU is a member of the Raymond James family of companies and is 100% owned by Raymond James Ltd., which is the Canadian subsidiary of Raymond James Financial, Inc.

RJLU is a member of the Financial Industry Regulatory Authority (FINRA) and of the Securities Investor Protection Corporation (SIPC).

How to Report a Concern or Feedback

Your satisfaction matters to us. If we fall short of your expectations or if you’ve had difficulty getting an issue resolved, please let us know so we can address your concerns as quickly as possible.

You may reach us using:

• Email: compliance@rjlu.com
• Post:
  
  • Attn: Manager, RJLU Compliance
    Raymond James (USA) Ltd.
    925 West Georgia Street, Suite 2100
    Vancouver, BC V6C 3L2
    Canada